Biokosmetik of Texas is a Houston/Stafford based company focused on providing the best selection of professional skincare products and training for spa/skincare professionals. We are currently hiring for the following positions.
Experienced Administrative/Customer Service Associate
We are seeking an experienced Administrative/Customer Service Associate in our fun, family-oriented environment in Stafford, Texas.
The ideal candidate must:
* Be well organized and able to converse effectively with customers and prospects.
* Be self-motivated and possess a strong work ethic.
* Have strong foundation in customer service with a customer first approach.
* Positive attitude
*Interest in skin care a plus!
* Pulling orders off the shelf.
* Sorting the items and recounting to make sure all the products on the order request are ready to be packed.
* Packing the shipping boxes.
* Processing Orders.
* Shipping and receiving.
* Taking order on phone and up selling.
Candidate must be able to:
* Lift 50-70 lbs.
* Maintain a consistently high level of customer service to retain and satisfy customers.
* Communicate effectively with customers and prospects through phone, chat, and email.
* Enter orders, prepare quotation, process product returns, and expedite orders as needed.
* Process sample requests in timely manner and follow-through on evaluations.
* Send invoices to customers in timely manner.
* Support the field sales team in product and stock inquiries for various suppliers.
* Generate Sales and Purchase order reports to tally with accounts receivable on daily basis
* Handle and safeguard confidential information and sensitive material.
* Work efficiently with no or little supervision.
1+year of experience in a high volume, fast-paced, customer focused environment
Strong organizational skills
Ability to calculate figures and amounts such as discounts, and percentages.
Strong data entry skills.
Experience with Microsoft Office Suite (Excel, Outlook, and Word) and QuickBooks
Experience with skin care a PLUS!
Travel: Occasionally – For tradeshows or seminars
Competitive pay based on experience.
To be considered for this position, please send resume and cover letter to Jocroth@aol.com.
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